This depends on where you booked your rental car, and how.
- When you book via Enterprise.nl and you pay directly online at the moment of booking, you receive a full refund when you cancel up to 3 days (72 hours) before your rental starts.
- When you book via Enterprise.nl and you opt to pay later at the counter, you can cancel anytime before your car rental starts. In that case a refund is not applicable, as payment has not yet been made.
- When you book via a third party, we at Enterprise Car Sharing and Rental, can only advise to contact the place where the booking was made to enquire about their refund policy. This is due to the fact that when you book via a third party, your payment goes to them directly. That is why only they can make the decision which is depending on their refund policy.