Most cars from our fleet have the keyless lock/unlock feature. We kindly advise to try and walk away from the car and press the lock button. If you are too close, the car will remain unlocked as it can sense that the key is still in the immediate vicinity.
If you have tried everything and it is truly not working, please call Roadside Assistance.
They are available 24/7 and you can reach them by calling +31 20 740 0952.
In case the Roadside Assistance needs to come on site, please be aware additional charges may apply, check What does Roadside Assistance cover?