There are two scenarios: your fine balance is either due to the CJIB or due to us at Enterprise.
- If the fine balance is due to the CJIB, the fine must be paid directly to them upon receiving the fine at your home address. You will receive the fine at the address you provided when booking your rental car. You can find their account details on the fine document.
- If the fine balance is due to us, we will charge the credit card that was used to make the booking. We will inform you of this via the e-mail address you provided when booking the rental.
Please note that in both cases, an administration fee of €30.25 is applicable. The administration fee is charged due to the fact that all fines must be individually processed by our Fines Department. If the transaction on your card is not successful, then we will send you an e-mail asking to process a wire transfer with all the necessary information.